Founders and entrepreneurs in North Rhine-Westphalia may submit their business registrations to the regulatory authorities seamlessly via electronic means through the websites of the Chambers of Commerce and Industry and the Wirtschafts-Service-Portal.NRW.
There are plans to develop the Wirtschafts-Service-Portal.NRW into a comprehensive business service platform to enable businesses to complete more and more administrative processes from home.
The portal allows procedures to be completed through menu-based input screens with completion wizards to assist applicants. Additional support in filling out forms is provided by “Guido,” a self-learning chatbot who accumulates knowledge and passes this on to users of the portal.
To make the procedures even easier to complete, the Wirtschafts-Service-Portal.NRW is linked to the Servicekonto.NRW which may also be used as an optional feature – although currently only when activated by natural persons. When registering with the Servicekonto.NRW, personal data does not have to be re-entered for each new procedure, as it is transferred to the input screen automatically from the Servicekonto.NRW. In addition, you may view your personal application history for all procedures initiated through the Servicekonto.NRW. Soon, partnerships and corporations will also be able to register through an organisation account providing the same functions.
As part of the Wirtschafts-Service-Portal.NRW, the Point of Single Contact offers support for cross-border services and the recognition of professional qualifications.